Limited restart from 15 June: update 27 May

Update 27 May:

On 19 May, during the press conference of Prime Minister Rutte and Minister De Jonge, it was announced that examinations and practical lessons may be held from 15 June on a limited scale, where it is absolutely not possible online. In any case, all education that is now offered online will remain online until the summer.

Update 6 May:

For students who need financial support, the AHK Support fund was set up. You can donate here and students who wish to apply for the fund, can go here.

Update 1 May:
All education currently offered online, will continue through the summer. From 6 May, some academies will open to graduates in phases and in a controlled manner. If you are allowed to use this limited opening, you will receive a message from your academy.

Update 22 April:
On Tuesday 21 April, the national government announced that the corona measures will be extended until May 20. The dates have been adjusted.

Update 15 April:
The frequently asked questions have been supplemented with information for foreign students.

Update 3 April, 14.00 h
Last night, the Dutch government announced that the current corona measures will be extended up to and including 28 April. As a result, the period in which the AHK offers online education will also be extended up to and including 28 April. The academies remain closed until the following May holidays (up to and including 3 May).

On this page you can read the consequences of the measures for students and employees.

Update 3 April:
The general information for students and staff has been supplemented with important emergency telephone numbers. The frequently asked questions have been supplemented for students and staff with more information about the closure of buildings up to and including 3 May and the provision of online education.

Update 1 April:
The corona measures have been extended up to and including 28 April, the dates have been adjusted.

Update 26 March:
The list of frequently asked questions has been supplemented with information for prospective students about auditions and admission procedures. See the tab 'For prospective students'.

Update 25 March:
The list of frequently asked questions has been supplemented with important information for students about the Binding Study Recommendation, study delays, financial opportunities for students whose income will be lost, and policies for students whose visas will expire soon. Click the 'For students' tab at the FAQ section below.


Updates 23 March:
The FAQ was split into categories and enriched with more questions and answers.

Updates 19 March:
The contact options per academy and of the Central Student Administration have been updated on the Contact page.

Updates 18 March:
On 18 March the following items were newly added:
- An important message for students about medical help and health insurance in corona times. See the tab 'For Students'.
- A cyber crime warning. See the tab 'For employees'.

Latest info Corona

The education that can be given online is extended until the summer. From 6 May, some academies will open to graduates in phases and in a controlled manner. If you are allowed to use this limited opening, you will receive a message from your academy. From 15 June we will again be able to take exams and give practical lessons on a limited scale, where it is absolutely not possible online.

Availability Central Student Administration
Due to the closure of the buildings, the desk of the Central Student Administration (CSa) on the Jodenbreestraat is also closed. The CSa is also expected to be difficult to reach by telephone. You can reach the CSa by email at csa@ahk.nl.

Availability of the ICT helpdesk
The ICT helpdesk can be reached on working days on telephone number 020 527 7752 or via helpdesk@ahk.nl.

Questions about medical help and health insurance
If you need medical help (corona-related or not), please contact your doctor by telephone. If you do not have a general practitioner yet, register with a general practitioner as soon as possible. On MyAHK you will find important information about medical help and which general practitioner or genereal practice center you can contact, and about health insurance for foreign students!

Important phone numbers
The AHK is not always available during these difficult times. In case of emergency or with physical or mental problems you can call the following national numbers 24 hours a day:

  • 112, national emergency number, in the event of a life-threatening situation www.government.nl/topics/emergency-number-112
  • 113 Suicide prevention, if you're thinking of suicide. Official number 0900-0113. You can also chat with an employee of 113 via www.113.nl
  • 0900-8844, police, for non-urgent questions or problems
  • 0900-0767, De Luisterlijn (the 'Listening Line'), when you have a problem and want to talk to someone (anonymously) about it. www.deluisterlijn.nl

As of 14 March, all buildings will be closed. Online education is extended until the summer. Hopefully, after the summer holidays, work within the academies and the Service Bureau can be gradually resumed. We are working on models of 'hybrid working': partly at home and partly at the office.

The following applies to all employees:

  • The academies are closed for employees. Employees can only work from home. For working at home, managers will discuss with their teams what what's possible and how to organise online education. You can find all the information you need to work at home on MyAHK at https://ahknl.sharepoint.com/sites/ServicepleinMedewerkers/SitePages/Thuiswerken.aspx (in Dutch, log in with your AHK ID and corresponding password).

  • The normal procedure for reporting sick remains in effect.

  • Due to the new measures, all trips and excursions, both in and outside the Netherlands are cancelled untill the summer. As soons as education starts at the academies, individuel travels will be evaluated.

Consultation hours company doctor
The AHK company doctor follows the guidelines of the RIVM to reduce direct contact moments. For AHK employees, this means that, at least up to and including 28 April, consultation hours will take place by telephone as much as possible. In necessary cases it will be examined whether the consultation hour can take place at a location to be agreed with the company doctor. However, the RIVM guidelines will be observed, which means that the appointment cannot go through with a cold, cough, sore throat and / or fever. Employees who have already made an appointment for a consultation hour will be personally informed by Human Capital Care (HCC).

In the event of worsening complaints that may indicate the coronavirus contact your doctor by telephone (in accordance with the RIVM guidelines). For questions about being allowed to work with a certain condition in connection with an increased risk of infection, please contact the company doctor: regio.noordwest@humancapitalcare.nl, 020-3057010.

Availability of the ICT helpdesk
The ICT helpdesk can be reached on working days on telephone number 020 527 7752 or via helpdesk@ahk.nl.

Be alert to cyber crime!
In these exciting times, criminals try to strike online through hacking or phishing emails. Be alert to this and observe the following rules:

  • Do not just click on links in an email, unless you really trust the sender, and if in doubt, contact the ICT helpdesk via helpdesk@ahk.nl or 020 - 527 7752.
  • Do NOT give anyone your password, not even digitally.
  • Report suspicious situations immediately via helpdesk@ahk.nl or security@ahk.nl.
  • Do not open files that are sent in an email that you don't expect or trust.
  • If you receive an e-mail from a colleague with an assignment you do not trust, please contact that colleague by telephone to check whether it comes from that person.

Important phone numbers
The AHK is not always available during these difficult times. In case of emergency or with physical or mental problems you can call the following national numbers 24 hours a day:

  • 112, national emergency number, in the event of a life-threatening situation www.government.nl/topics/emergency-number-112
  • 113 Suicide prevention, if you're thinking of suicide. Official number 0900-0113. You can also chat with an employee of 113 via www.113.nl
  • 0900-8844, police, for non-urgent questions or problems
  • 0900-0767, De Luisterlijn (the 'Listening Line'), when you have a problem and want to talk to someone (anonymously) about it. www.deluisterlijn.nl

Frequently Asked Questions

How does the Amsterdam University of the Arts deal with the consequences of the Corona virus?
The Amsterdam University of the Arts and her academies follow the guidelines of the national government and the RIVM. On March 12th, it was decided that at all higher education institutions (universities and colleges), there will be no education unless it’s online. As a consequence, all education was cancelled from March 13th on. All buildings are closed from March 14th. All education currently offered online will continue through the summer

What do I have to do in case I’m (possibly) infected with the virus?
The RIVM asks everyone to stay at home and avoid social contacts as much as possible, if there are any health complaints that match the ones connected to the Corona virus. This means you should stay at home, if you have one of the following symptoms:

  • cold; and/or
  • sore throat; and/or
  • coughing; and/or
  • fever; and/or

Please notice: only call the doctor when the complaints worsen.

What can I do to prevent the virus from spreading?
The most important measures to stop the virus from spreading, are the same ones that stop all viruses that cause the flew or a cold:

  • Wash your hands regularly with water and soap.
  • Subsequently, you can use hand sanitizer.
  • Cough and sneeze in the inside of your elbow.
  • Use paper towels and only use them once.
  • Do not shake hands and do not kiss or embrace when greeting.

Also, since March 12th the guideline is that everyone stays at home who has the complaints that match the Corona virus. Read: ‘What do I have to do in case I’m (possibly) infected with the virus?’

Can I visit my academy?
No, all education currently offered online will continue through the summer. From 6 May, some academies will open to graduates in phases and in a controlled manner. If you are allowed to use this limited opening, you will receive a message from your academy. From 15 June we will again be able to take exams and give practical lessons on a limited scale, where it is absolutely not possible online.

Which educational activities can and cannot continue?
Online education will be extended until the summer. In most cases internships have also been stopped. Nevertheless, all study programs try to continue education as much as possible, for example by offering online education or by giving alternative assignments. This also applies to tests and assessments. Everywhere, customization is needed. You will be informed about this by the study management of your study program.

What about my study progress?
We try to accomplish as much as possible, so the delay in everyone’s study will be minimized. Specifics regarding this topic will follow shortly.


What about the obligation to be present in class?
Since all education in the buildings is cancelled as a decree by the national government, the obligation to be present in class is no longer valid.


What happens to the Binding Study Recommendation?
The minister has determined that students who are unable to comply with the Binding Study Recommendation (BSA) of the study program because they have suffered a study delay due to the coronavirus, may be granted a postponement. See the full text here (in Dutch). The AHK wants to implement this measure in the following way:
 
A personal consultation is conducted (if this has not already happened) with each student for whom, based on the study results before 15 March, there are any doubts as to whether the continuation of the study is promising. You have previously received a warning letter for the BSA from the study program. During the consultation you will receive explicit advice about the continuation of your studies. Naturally, your personal situation is also taken into account. This consultation is not without obligation; if you decide to continue your studies after this meeting, a personal study plan will be drawn up in which a number of conditions can be laid down, for example which courses you must complete first. If the conditions for a positive BSA are not met at the end of the second academic year, a negative BSA will still follow. The usual objection and appeal procedures will remain in effect.

If, despite the consequences of the Coronavirus, you do meet the BSA standard at the end of the academic year, the BSA will not be postponed, but you can continue the study until graduation.

If you earn all 60 EC of the propaedeutic year this year, you will receive a propaedeutic diploma. This is processed administratively at DUO. You will be notified of your training when the certificate is issued.

The program committees are asked to advise on this approach in the short term.

What are the financial consequences for me?
For many students, the income from a (side) job or independent entrepreneurship is lost. The minister points out that it is possible to (temporarily) borrow more from DUO. If you have not yet borrowed to the maximum, you can still do so retroactively until the start of this academic year (1 September 2019). It is also possible to apply for tuition fees credit. You can arrange this yourself via DUO.


We can arrange a postponement of two months to students for whom it becomes problematic to pay the two remaining installments of tuition fees. If you would like to make use of this, please register with the Central Student Administration via csa@ahk.nl

On the BeroepKunstenaar website you will find tips and information (in Dutch) about the consequences of the corona measures for your income and your work: What government measures have been taken? Where and when can you apply for financial support, as a student or self-employed person? What can you arrange for current projects? Inspiration: what good examples are there to continue working in an alternative way?

Within the AHK, extra measures are being considered for students who get into financial difficulties as a result of study delays due to the corona crisis. Many students wonder if they will have to pay tuition fees next year if they experience a study delay. Legally speaking, the AHK cannot exempt students from tuition fees, the minister will have to make a decision on this.

What happens if my visa expires due to study delay? (for international students)
The Central Student Administration (CSa) makes an inventory of which students may have problems with their visa if they cannot obtain all credits. You will receive notification of this from the CSa. Then make an appointment with the dean. The dean can prepare a letter with an "excusable reason", with which you can extend your visa. You must upload this letter in VisaCare before 1 May.


What do I have to do if I want to travel abroad?
The Dutrch government demanded to cancel all non-urgent travels. For AHK employees and students, there is no permission to travel for work and or study. Therefore, students and employees who do travel against this advice, are doing this by definition as a private travel. The AHK does not accept any responsibility or liability. Any study or internship related matters on these travels will not be credited with study credits. If you’re still in a foreign country for your internship and you did not have any contact yet with your teacher, please do so as soon as possible, to discuss your situation.


How can I contact my academy?
You can find all contact details per academy on https://www.ahk.nl/en/contact/


How can I reach the Central Student Administration?
The Central Student Administration is only reachable by e-mail at the moment via csa@ahk.nl


FAQ from the government
The national government made a list of frequently asked questions (in Dutch) about the corona virus and education. Read the list here: https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19/veelgestelde-vragen-over-coronavirus-en-het-onderwijs/vragen-over-hoger-onderwijs

What happens if my residence permit expires due to study delay?
The Central Student Administration (CSa) makes an inventory of which students may have problems with their residence permit if they cannot obtain all credits. You will receive notification of this from CSa, after which you must make an appointment with the student counsellor. If you are sure that your study delay is increasing, we advise you not to wait for the CSa's message, but to contact the student counsellor directly. You can discuss the reason for the study delay with the student counsellor. If this is an "excusable reason", the student counsellor can draw up a letter with which you can extend your residence permit. This means that the Amsterdam University of the Arts does not have to report this delay to the IND. You must upload this letter in VisaCare, you will receive an instruction email about this from the CSa.

The educational activities have been moved to a later time of the year, but my residence permit is expiring. Can I extend my stay in the Netherlands?
The Amsterdam University of the Arts can apply for an extension of your residence permit. The Central Student Administration (csa@ahk.nl) and your student counsellor are happy to help you with this.

I have to take an English language test for my admission, but the test centers are closed. What does this mean for my admission?
The (language) tests are offered digitally as much as possible.

 

I lost my job as a result of the corona crisis, and can no longer meet the 56-hour requirement to be eligible for student finance and an OV card. How does DUO deal with this?
As long as the corona measures apply, DUO is flexible with regard to the 56-hour requirement.

 

Can I visit my academy?
No, the academies are closed for employees. Employees can only work from home. After the summer holidays, hopefully working within the academies and the Service Bureau can be gradually restarted. We are working on models of "hybrid working": partly at home and partly at the office.

How does reporting in sick work when I’m working from home?
The normal procedure for calling in sick is still operational. You call in sick with your manager. You also give your manager notice when you feel better and you are able to work. Because of privacy regulations, you do not have to describe your illness to your manager.

What do I have to do if I want to travel abroad?
The national government demanded to cancel all non-urgent travels. For AHK employees and students, there is no permission to travel for work and or study. Therefore, students and employees who do travel against this advice, are doing this by definition as a private travel. The AHK does not accept any responsibility or liability. Any study or internship related matters on these travels will not be credited with study credits. If you’re still in a foreign country for your internship and you did not have any contact yet with your teacher, please do so as soon as possible, to discuss your situation.


Where do I find information on working at home?
Useful information on working at home is placed on MyAHK:
https://ahknl.sharepoint.com/sites/ServicepleinMedewerkers/SitePages/Thuiswerken.aspx

FAQ from the government
The national government made a list of frequently asked questions (in Dutch) about the corona virus and education. Read the list here: https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19/veelgestelde-vragen-over-coronavirus-en-het-onderwijs/vragen-over-hoger-onderwijs

What happens with admission and selection procedures?

Many study programmes have planned activities that are part of the selection procedure in the period March - June. These activities will be offered at a different time or in a different way. Visit the website of the academy where you wish to study for information on the admission period and procedures.

Students who wish to transfer from mbo to a programme at the AHK and who have not yet completed their study programme at mbo-level, can be admitted conditionally. The mbo-diploma must have been obtained before 1 January 2021, after which the registration will become definitive. This also applies to students who wish to transfer from a bachelor's to a master's programme.

For students wishing to enroll in the Reinwardt Academy's bachelor's programme, the application deadline shifts from 1 May 1 to 1 June.

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