All academies are open, education can proceed

Last update: 14 October

The new measures announced by the Dutch government, which will take effect on Wednesday evening, 14 October, have no consequences for the way in which the academies have been organising education since the start of this academic year. The existing agreements and protocols will be maintained, including the mandatory use of face masks in general areas.

With regard to the academies where the canteens are open, the new measures mean that the distribution of food and drink can only take the form of 'take-away'. The canteen itself is not a long-term lounge. Distance must be observed in all circumstances.

This following approach (dated 29 September) will therefore be maintained:

  • Education provided at the academy can proceed as agreed. Teachers and students can therefore come to the academies according to the previously shared protocols. If necessary, you may travel by public transport for this.
  • The director of the academy determines which educational support staff and managers must and can work on location to make education possible.
  • Furthermore, everyone works at home, unless there is an urgent need to come to the academy or the Service Bureau. The director assesses whether this is the case.
  • The obligation to wear face masks in general areas will be maintained. The face mask can be taken off in a classroom, studio or workplace in the canteen.

You can only come to the academy in accordance with the corona protocol of your academy. The corona protocols per academy can be found on MyAHK:

In addition to the corona protocols of the academies, there is an AHK-wide corona protocol.

Mandatory face masks
The AHK applies an obligation to wear a face mask in the general areas in all buildings: entrances, corridors and sanitary facilities. This concerns the moments when you're walking around. The face mask may be removed in a classroom or studio, workplace or seat in the canteen. External visitors are also requested to wear a face mask in the general areas of the academies.

Latest info corona

The academies are open again, accessibility depends on the corona protocol of your academy. Face masks are mandatory in all general areas (entrances, corridors and sanitary facilities)

Reporting sick in case of a positive corona test
If you have taken a positive corona test, inform the academy immediately and help prevent (part of) the academy having to be closed because the correct measures could not be taken in time. Your report will be treated confidentially. In the AHK Corona Protocol you can read where you can report.

Availability Central Student Administration
Mon 10:00 - 16:00
Tue 10:00 - 16:00
Wed 10:00 - 16:00

T +31 20 527 7734
E csa@ahk.nl

Address
Jodenbreestraat 3
1011 NG Amsterdam
(1st floor Academy of Theatre and Dance)

Availability of the ICT helpdesk
The ICT helpdesk can be reached on working days on telephone number 020 527 7752 or via helpdesk@ahk.nl.

Questions about medical help and health insurance
If you need medical help (corona-related or not), please contact your doctor by telephone. If you do not have a general practitioner yet, register with a general practitioner as soon as possible. On MyAHK you will find important information about medical help and which general practitioner or genereal practice center you can contact, and about health insurance for foreign students!

Important phone numbers
The AHK is not always available during these difficult times. In case of emergency or with physical or mental problems you can call the following national numbers 24 hours a day:

  • 112, national emergency number, in the event of a life-threatening situation www.government.nl/topics/emergency-number-112
  • 113 Suicide prevention, if you're thinking of suicide. Official number 0900-0113. You can also chat with an employee of 113 via www.113.nl
  • 0900-8844, police, for non-urgent questions or problems
  • 0900-0767, De Luisterlijn (the 'Listening Line'), when you have a problem and want to talk to someone (anonymously) about it. www.deluisterlijn.nl

The basic principle is that everyone works from home as much as possible. You can find all the information you need to work from home on the special 'Working at home'-page on MyAHK. The normal procedure for reporting sick remains in effect.

Consultation hours company doctor
The AHK company doctor follows the guidelines of the RIVM to reduce direct contact moments. For AHK employees, this means that consultation hours will take place by telephone as much as possible. In necessary cases it will be examined whether the consultation hour can take place at a location to be agreed with the company doctor. However, the RIVM guidelines will be observed, which means that the appointment cannot go through with a cold, cough, sore throat and / or fever. Employees who have already made an appointment for a consultation hour will be personally informed by Human Capital Care (HCC).

In the event of worsening complaints that may indicate the coronavirus contact your doctor by telephone (in accordance with the RIVM guidelines). For questions about being allowed to work with a certain condition in connection with an increased risk of infection, please contact the company doctor: regio.noordwest@humancapitalcare.nl, 020-3057010.

Availability of the ICT helpdesk
The ICT helpdesk can be reached on working days on telephone number 020 527 7752 or via helpdesk@ahk.nl.

Be alert to cyber crime!
In these times, criminals try to strike online through hacking or phishing emails. Be alert to this and observe the following rules:

  • Do not just click on links in an email, unless you really trust the sender, and if in doubt, contact the ICT helpdesk via helpdesk@ahk.nl or 020 - 527 7752.
  • Do NOT give anyone your password, not even digitally.
  • Report suspicious situations immediately via helpdesk@ahk.nl or security@ahk.nl.
  • Do not open files that are sent in an email that you don't expect or trust.
  • If you receive an e-mail from a colleague with an assignment you do not trust, please contact that colleague by telephone to check whether it comes from that person.

Important phone numbers
The AHK is not always available during these difficult times. In case of emergency or with physical or mental problems you can call the following national numbers 24 hours a day:

  • 112, national emergency number, in the event of a life-threatening situation www.government.nl/topics/emergency-number-112
  • 113 Suicide prevention, if you're thinking of suicide. Official number 0900-0113. You can also chat with an employee of 113 via www.113.nl
  • 0900-8844, police, for non-urgent questions or problems
  • 0900-0767, De Luisterlijn (the 'Listening Line'), when you have a problem and want to talk to someone (anonymously) about it. www.deluisterlijn.nl
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